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FAQs

1. Where do you ship to?

We ship worldwide.

2.How long will my order take?

After your order has been processed, please allow 3-5 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)

3. How do I ship my order back to you?

Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

4.Can I change or cancel my order once it has been placed?

We would be unable to change or cancel an order once it has been placed.

5. I ordered/received the wrong product. Can I return it?

If your online order is not as expected, please contact us

6. My item arrived damaged. What should I do?

f you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.

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